Terms & Conditions

Conditions of Use


Terms and Conditions

By using Shiffa.com, you agree to be bound by these Terms and Conditions of use. If you do not agree with this policy, please do not use the Shiffa website. We reserve the right to change these Terms and Conditions, in whole or in part, at any time with or without notice. You should always check these Terms and Conditions prior to using the Shiffa website. Your continued use of the Shiffa website following the posting of changes to these Terms and Conditions will signify your acceptance of those changes.

Restricted uses

The Shiffa website is owned and operated by Shiffa. The contents of the Shiffa website are copyrighted. Except as stated herein, none of the material on the Shiffa website may be copied reproduced, distributed, republished, uploaded, displayed, posted or transmitted in any way whatsoever. However, you may download material for your own personal, non-commercial use. This is provided that you agree to abide by any copyright notice or other restrictions contained in any material included in or accessed through the Shiffa website and include any author attribution, copyright or trademark notice or restriction in any such material that you download. You may not use such downloaded material for any commercial purpose. Modification of the materials or use of the materials for any other purpose is a violation of Shiffa's copyright and other proprietary rights. 'Shiffa' and the other Shiffa trademarks, trade names, service marks and logos appearing in the Shiffa website are proprietary trademarks of Shiffa Products, and any of its subsidiaries. The use of any of our trademarks or any other content on the Shiffa website, except as expressly provided in these Terms and Conditions of Use, is strictly prohibited.

Bulletin board and e-mail

Shiffa may offer features such as bulletin boards or e-mail functions as part of the Shiffa website (referred to as 'Interactive Medium'). You may not submit any material that is unlawful, harmful, harassing, threatening, abusive, hateful, libelous, defamatory, obscene, pornographic, profane, vulgar, indecent, sexually explicit or otherwise objectionable that would constitute a criminal offence, give rise to civil liability, or otherwise violate any applicable law. Please do not submit any material that is protected by copyright, patent, or other proprietary right without obtaining permission of the copyright or patent owner or right-holder. The Interactive Medium shall not be used for any commercial purposes. You will not submit any material to solicit funds or to promote, advertise, or solicit the sale of any goods or services. You are expressly prohibited from soliciting other guests of the Shiffa website to become members of any commercial online service or other organisation. Any information or material submitted by you to the Shiffa website through the Interactive Medium will be deemed non-proprietary and non-confidential, and may be used by Shiffa without restriction. Without limiting the foregoing, by offering any information or material through the Shiffa website (e.g. through chat, bulletin boards, e-mail, contests or otherwise), you grant to Shiffa the worldwide, perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, modify, edit, publish, make derivative works from and distribute such information or materials in any and all forms and media, now or hereafter discovered. Notwithstanding the foregoing, all personal data (e.g. name, address and telephone number) provided to Shiffa will be handled in accordance with Shiffa's Security and Privacy Statement. We reserve the right, in our sole discretion, to edit any submission, and to choose to include or not include such submission in the Interactive Medium. The Interactive Medium includes the opinions, statements and other content of third parties. We are not responsible for screening, monitoring or verifying such content, including such content's accuracy, reliability or compliance with copyright or other laws. Any opinions, statements or other content expressed by third parties are those of such third parties and not of Shiffa. Shiffa does not endorse any such opinion, statement or other material posted on or accessible through the Interactive Medium.

Disclaimer

The Shiffa website is provided 'as is' without warranties of any kind, either express or implied, including, but not limited to, implied warranties of title, satisfactory quality and fitness for a particular purpose. Shiffa makes no representation or warranty as to the accuracy, reliability, timeliness or completeness of any material on or accessible through the Shiffa website. Any reliance on or use of such material shall be at your sole risk. Shiffa makes no representation or warranty that the Shiffa website will be available on a timely basis or will be uninterrupted or error free, that defects will be corrected, or that the Shiffa website or the servers that makes them available are free of viruses or other harmful components. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Hyperlinks to or from other sites

Shiffa is not affiliated or associated with sponsors or producers of any third-party websites that hyperlink to or from the Shiffa websites. We explicitly disclaim any responsibility for the accuracy, content, or availability of information found on sites that link to or from the Shiffa websites from such third parties. We cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from the Shiffa websites, since these third-party sites are owned and operated by independent retailers. We do not endorse any of the merchandise, nor have we taken any steps to confirm the accuracy or reliability of, any of the information contained in such third-party sites. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party.

Limitation of liability

In no event shall Shiffa be liable for any incidental, indirect, loss of profit, special or consequential damages, arising out of the use of or inability to use the Shiffa website, even if Shiffa or an Shiffa authorised representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Shiffa's total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you, if any, for using or accessing this site.

Indemnification

You will indemnify and hold Shiffa, and its subsidiaries, affiliates, directors, officers, agents, contractors or other partners, and employees, harmless from and against any claim or demand, including reasonable professional advisor's fees, made by any third party due to or arising out of material or information you submit, post to or transmit through a Interactive Medium, your use of the Shiffa website, your connection to the Shiffa website, your violation of the Terms and Conditions of Use, or your violation of any rights of another.

Acceptance of orders

The debit or credit card details you give to us will be validated before your order can be accepted. Once this is done, we will send you an e-mail to confirm that your order has been accepted. Our acceptance of your order brings about a legally binding agreement between us. All orders are subject to availability and if your order cannot be fulfilled our Substitution Policy comes into effect. Payment will be debited to your account before dispatch of your order. We accept payment by most debit or credit cards. All cardholders are subject to validation checks and authorisation by the card issuer. If your card issuer refuses to authorise payment we will not be liable for delay or non-delivery.

Pricing Shiffa has taken care to ensure prices shown in the Shop Online section of the website are accurate. However, prices may change from time to time and the correct price will be applied when you select an item, add it to your shopping basket and proceed to the checkout. Prices do not include VAT, or any other tax. These will be charged separately by the courier depending on the laws of the recipient's country.

About Shiffa

Inspired by ancient Arabia, Shiffa encourages complete indulgence in the most luxurious sensations, transporting the mind and body on a journey of wellbeing and calm. Combining the most precious ingredients, Shiffa’s creams, scrubs and treatments deliver exceptional results. Each ingredient is carefully sourced from its country of origin and incorporated within each product, creating luxurious, pure oil blends and formulas.

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